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Buy with
Confidence
More than 20 years experience in this
industry has taught us several key
factors. One was the requirement for a
dedicated account manager to manage your
account and to personally assist you
whenever you require help, in order to
guarantee satisfaction.
But it's not just about offering a good
service. To insure that you are never
charged for a service that does not meet
your needs or standards, I am offering an
honour-based money-back-guarantee when you
purchase an unlimited web hosting account
for your business.
I will honour all refund requests but
respectfully ask you to consider carefully
the services offered with your choice of
product as some lower cost products
offered by others may not be comparable
with what we offer.
You may request a refund and cancellation
of service up to 30 days from the date of
making your first payment. When you
request a refund and cancellation of
service, I will refund in full your PayPal
payment or credit your credit/debit card
immediately and payments made by
cash/money order or cheque will be
refunded by cheque.
Please note that domain names, ssl
certificates, vps and dedicated servers,
web design and perl programming are not
covered by our 30 day money back
guarantee.
This does not affect your statutory
rights.
The X9 Internet Team
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